The company is not subject to a refund policy. The cases of non-delivery of your order during the shipment are excluded, with the clear responsibility of the cooperating courier company (does not apply in case of payment by cash-on delivery) and the timely cancellation of an order with the consent of the company (see CANCELLATION OF ORDER). However, the company reserves the right to change tactics in consultation with you. In case of refunding the value of the returned products, we will inform you by e-mail about the process.